We maintain an industry-standard 7-day return policy. To be eligible, your item must be unused and in its sealed original packaging

Yes. Perishable goods such as food, flowers, newspapers, or hygiene products cannot be returned.

You need a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.

Once we receive and inspect your return, we’ll notify you if the refund is approved. If approved, the refund will be processed to your original payment method within 10 business days. Bank processing may take additional time.

If more than 15 business days have passed since approval, please contact us at customercare@iglowup.in.

We only replace items if they are defective or damaged. For exchanges, email us at customercare@iglowup.in and send your item to:

HBN WELLNESS PVT LTD,
Brahmaniyapara Main Road, Near Govind Bag Vegetables Market, Rajkot, Gujarat, India 360003